Legal & Privacy Policy

Our Commitment to Your Privacy

Roots & Horizons Therapy is committed to protecting the privacy, confidentiality, and security of your personal health information. We understand that trust is fundamental to the therapeutic relationship, and we take our legal and ethical responsibilities seriously. We comply fully with the Personal Health Information Protection Act (PHIPA) and all applicable Ontario privacy legislation governing the collection, use, storage, and disclosure of personal health information. Confidentiality is maintained in accordance with professional and legal standards.


Legal and Practice Information

Roots & Horizons Therapy is committed to providing accessible, inclusive, and respectful virtual mental health care. We recognize that each client’s needs are unique and are happy to discuss reasonable accommodations to support accessibility in therapy. Accommodations may include flexible session formats, communication preferences, structured sessions, technology support, or other individualized adjustments. Clients are encouraged to contact us to discuss their needs so we can work collaboratively to support their therapeutic experience.